Shipping Options

We ship items WORLDWIDE from Singapore, via DHL.

Payments are accepted in SGD (Singapore dollar) and USD.

To check which currency you’re shopping in, mouse over the blue icon just beside the price.

 

Why SGD? Singapore is a country with a stable currency and we do this for tax purposes. We then can pass on  tax savings on to you.

The following rates are in SGD (Singapore Dollar)

$1 SGD is approximately $0.75 USD

Worldwide

  • Free WORLDWIDE shipping (without tracking) for purchases above $150 SGD (approximately $108 USD)
    • A certification/proof of postage by DHL will be sent to you upon request
    • Note – this is not a tracking number.
  • International Registered with tracking number  $12 SGD  (approximately $8 USD) (RECOMMENDED)

Singapore/Local

  • There is an option for pick-up at selected times and locations
  • Registered mail with tracking number $5 SGD
  • Free shipping (without tracking) for purchases above $99 SGD
    • A certification/proof of postage by Singpost will be sent to you upon request

 

INTERNATIONAL ORDERS – PLEASE NOTE:

 

Due to customs delays and other delays outside of www.balletlove.co’s control, international orders can take up to 2 months to arrive (most places usually 1 month, and in big cities such as LA and New York – 5 days).

Your order is shipped out within 48 hours (most likely within 12 hours).

Please direct all “Where’s my parcel?” enquiries to DHL for international mail. It usually takes 3-5 days to reach your country. Your parcel then clears custom and goes into your city’s mail distribution centers. Delays are usually due to processing times there beyond our control. We have tracked over 500 orders and we have found this to be the case. Thus, for international orders taking longer than usual to arrive, contact DHL and we kindly ask that you wait at least 6 weeks before contacting us about your order.

If you require something urgently, do email us orders@balletlove.co and we can arrange an EXPRESS option for you. That said, we’ve never lost a parcel so far in the past 5 years of business.

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